Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Los Angeles

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Information

• L.A. Center for Law and Justice
  Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency. (Los Angeles, CA)
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when… (Los Angeles, CA)
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when… (Los Angeles, CA)
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when… (Los Angeles, CA)
  
• Little Tokyo Service Center
  Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units. (Los Angeles, CA)
  
• Los Angeles County Bar Association
  The Los Angeles County Bar Association offers referrals to private attorneys for all areas of law. A Service representative can arrange a free 30 minute consultation with a qualified pre-screened attorney for members of the public. The phone number to call is (213) 243-1525. You can also visit http://www.smartlaw.org. (Los Angeles, CA)
  
• Los Angeles County Department of Consumer Affairs
  Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams. (Los Angeles, CA)
  
• Los Angeles County Medical Association
  Contact about complaints regarding medical services received from doctors, questions about ethics or insurance problems. Provides information about medical services, mediation and peer review. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  
• Los Angeles Housing + Community Investment Department (HCIDLA)
  Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
  

Consumer Protection

• American Civil Liberties Union (ACLU)
  The ACLU is our nation’s guardian of liberty. We work daily in courts, legislatures and communities to defend and preserve the individual rights and liberties guaranteed to every person in this country by the Constitution and laws of the United States. Our job is to conserve America’s original civic values - the Constitution and the Bill of Rights. (For all other states, please visit the… (Los Angeles, CA)
  
• California - Better Business Bureau Central California & Inland Empire Counties (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. The California BBC is now Better Business Bureau Central California & Inland Empire Counties, also know as BBB CCIE. (Los Angeles, CA)
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Los Angeles, CA)
  

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